General terms and conditions

OVERVIEW

This website is operated by the store operator. Throughout the site, the terms "we", "us" and "our" refer to the store operator. We make this website, including all information, tools and services available here, conditional on your acceptance of all the terms, conditions, policies and notices set out below.

By visiting our site and/or buying something from us, you take part in our "Service" and agree to be bound by the following terms and conditions, including the additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to every user of the site, including browsers, customers, merchants and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site you agree to be bound by them. If you do not agree to all of the terms, you should not use the website or its services. Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page, and we may update or replace parts of it by posting changes to our website; it is your responsibility to check periodically. Our shop is hosted on Shopify Inc., which provides the e-commerce platform that lets us sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, and that you have given us consent to allow any minor in your care to use this site. You may not use our products for any unlawful or unauthorised purpose, nor may you break any laws in your jurisdiction while using the Service. A breach of these Terms will end your Service immediately.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding payment card details) may be transferred unencrypted and may involve transmission over various networks and adjustments to meet technical requirements; payment card information is always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete or current. The material is provided for general information only and should not be your sole basis for decisions without consulting more accurate and complete sources. Any reliance on the content of this site is at your own risk. The site may contain historical information, provided for reference only, and we may change its content at any time without any obligation to update it.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice, and we will not be liable to you or any third party for any such change, price adjustment, suspension or discontinuance.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities, and may be subject to return or exchange only. We have tried to display the colours and images of our products as accurately as possible, but cannot guarantee that your screen displays them correctly. We reserve the right to limit sales to any person, region or jurisdiction and to limit quantities, and we may discontinue any product at any time. We do not warrant that any product or service will meet your expectations.

SECTION 6 - DELIVERY

Delivery usually takes 7 to 15 working days from the date of dispatch. This is an average that can vary with the time of year and the specifics of each delivery address. Unless otherwise indicated, we undertake to deliver the products within a maximum of thirty (30) days after the order is confirmed. If delivery is not made within that period, the customer may cancel the sale in writing after asking us to proceed, and any sums paid will be refunded within fourteen (14) days. This does not apply where the delay is caused by force majeure.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order, and may limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information, and to update it promptly so we can complete your transactions and contact you if needed.

SECTION 8 - OPTIONAL TOOLS

We may give you access to third-party tools that we neither monitor nor control. You use any such tools at your own risk, on an "as is" and "as available" basis, and should review the terms of the relevant third-party provider.

SECTION 9 - THIRD-PARTY LINKS

Some content and services available through our Service may include material from third parties. Third-party links may take you to sites not affiliated with us; we are not responsible for their content or accuracy, and we are not liable for any harm connected with third-party sites. Please review their policies before making any transaction.

SECTION 10 - USER COMMENTS AND SUBMISSIONS

If you send us creative ideas, suggestions or other materials, you grant us the right to use them in any medium without restriction or compensation, and we are under no obligation to keep them confidential or to respond. We may remove content we consider unlawful or objectionable. You agree that your comments will not infringe the rights of any third party or contain unlawful or harmful material, and you are solely responsible for the comments you make.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We may correct any errors and change or update information, or cancel orders, at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may not use the site or its content for any unlawful purpose, to solicit unlawful acts, to infringe intellectual property rights, to harass or harm others, to submit false information, to upload malicious code, to collect others' personal data, to send spam, or to interfere with the security of the Service. We may end your use of the Service for breaching these prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free, or that the results will be accurate or reliable. The Service and all products delivered through it are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, we and our directors, officers, employees, affiliates, agents, contractors, suppliers and licensors will not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Service or any product.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, it will still be enforced to the fullest extent permitted by law, and the unenforceable part will be severed without affecting the remaining provisions.

SECTION 16 - TERMINATION

Obligations and liabilities incurred before termination survive the end of this agreement. These Terms remain in effect unless and until terminated by you or us. You may terminate them at any time by telling us you no longer wish to use our Services, or by ceasing to use the site.

SECTION 17 - FACILITATOR ROLE

The store operator acts as a facilitator, providing a technological platform to connect buyers and suppliers, and does not itself act as the seller or importer of the products offered. Each order is subject to a contract concluded directly between the buyer and the relevant supplier, who is responsible for importing the products into the buyer's territory, including any applicable taxes or customs duties.

SECTION 18 - ASSOCIATIONS

The store is a commercial brand and does not claim to be an association or non-profit organisation. The non-profit associations or organisations presented as having received donations connected with our activity are not partners, under contract or under any obligation with us. Their names, images and content remain their exclusive intellectual property and are presented for information purposes only.

SECTION 19 - ENTIRE AGREEMENT

Our failure to exercise any right under these Terms does not waive that right. These Terms, together with any policies posted on this site, constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguity in interpretation will not be construed against the drafting party.

SECTION 20 - GOVERNING LAW

These Terms and any separate agreements through which we provide Services are governed by the laws applicable to the store operator's place of business.

SECTION 21 - TRACKING

"Tracking" refers to the complimentary service offered with the purchase of the "tracking" bracelets sold in this online store. The tracks are a virtual experience of discovery and awareness of endangered animals, featuring stories, photos and information based on real tracking or rescue data. The free tracking service is not a scientific publication, its completeness and accuracy are not guaranteed, and we reserve the right to interrupt it at any time.

SECTION 22 - CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page. We may update, change or replace any part of them by posting updates on our site; your continued use of the site after any change constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about these Terms can be sent to us through our contact page.